V-On

Working Together

Through working with its many corporate clients, V-On has grasped the complexity of developing projects across multiple budgets and ownerships within global organisations. Such multifaceted processes require an expert approach to managing information and handling the fluid nature of development issues. To this end V-On has developed a succinct, economic workflow for its client liaison process, presented within a user-friendly yet powerful system.V-On's custom built Single Point of Contact logging and tracking system, or SPOC for short, is the first - and most useful - interface that clients use when dealing with the V-On development team.

Efficient and User-Friendly

A single screen offers an at-a-glance way for clients to see exactly how the project is progressing. Icons representing each stage of the process are clearly defined and easy to understand. Accessed through a strict permission-driven engine, the system also provides timely, customised messages for each user or department. These present a more targeted call to action whenever the client logs on. In this way tasks can be organised, issues can be tracked, requests addressed swiftly and budgets approved by the relevant department – all encapsulated in a single efficient system with no time lag.

Road Tested

V-On is proud of its expertise in building robust and agile systems for its clients. It only follows that such architecture is mirrored in a client-facing project tracking tool. Using SPOC on recent high-profile undertakings, V-On has been able to keep track of project development easily and instantly identify the status of each individual issue and new requirement throughout the lifetime of the project. It has also served to provide a transparent pricing model, allowing total accountability for billing during the course of a production. SPOC has made collaboration between V-On and its clients as smooth and streamlined as possible. Ask for a trial run now.